Vayu Aviation Services

JOB DESCRIPTION

Landside Reception – Meet and Greet

Location

EMPLOYMENT TYPE

Stansted Airport

Flexible

About Vayu Aviation Services

Vayu Aviation facilitates operational and innovation excellence for global airlines and airports, empowering the people and processes in the air and on the ground. From day-to-day operations to strategic business initiatives, we provide dynamic and comprehensive solutions, supported by a team of expert and certified professionals.

Committed to upholding the highest service standards, we are also actively working toward a sustainable and green aviation future, implementing progressive changes every day to reduce environmental impact while maintaining efficiency and safety.

Job Overview

We are seeking a friendly and professional Landside Reception – Meet and Greet representative to join our team at Stansted Airport. This customer-facing role involves welcoming passengers, handling enquiries, and ensuring a smooth arrival experience. Enjoy complete flexibility in choosing your working days and shift times.

Key Responsibilities

  • Warmly welcome arriving passengers and provide assistance as needed
  • Answer phone calls and emails regarding meet and greet services
  • Process payments (cash/electronic) for additional services when required
  • Manage and distribute promotional materials and tourist information
  • Resolve customer queries efficiently and professionally
  • Maintain effective communication with onsite staff

Essential Requirements

  • Must be aged 23 or over
  • Exceptional customer service skills with a welcoming attitude
  • Strong organisational abilities to handle multiple tasks
  • Clean criminal record with verifiable references for past 2 years

Key Skills & Attributes

  • Outstanding verbal and written communication skills
  • Professional appearance and demeanour
  • Ability to thrive in a fast-paced airport environment
  • Competency in Microsoft Office and basic office equipment

Preferred Experience

  • Previous receptionist or administrative experience (advantageous)
  • Security awareness and understanding of airport protocols
  • Experience identifying and reporting suspicious activities
  • Familiarity with reservation systems (beneficial)

Pay Rate

Up to £14.17 per hour (experience-dependent)

Benefits

  • Complete shift flexibility to suit your lifestyle
  • Full training provided
  • Opportunity to work in a dynamic airport environment

If you’re a people-focused individual who enjoys providing excellent service, we’d love to hear from you!

Apply Now