Vayu Aviation Services

Privacy Policy

Last updated: 05/04/2025

This Privacy Policy explains how Vayu Aviation Services Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal data when you interact with us via our website www.vayuaviationservices.com.

Vayu Aviation Services Ltd is registered with the Information Commissioner’s Office (ICO) under registration number ZB347017.

1. Information We Collect

We may collect and process the following personal data:

a. Information you provide directly:

  • Name
  • Email address
  • Mobile number
  • Home or work address
  • Any other details you provide when registering or completing forms

b. Information we collect automatically (legitimate interest):

  • IP address
  • Geographical location
  • Pages viewed
  • Clicks, video views, and other interactions
  • Browser type and version
  • Device identifiers and connection methods

This information is stored on UK-based web servers and may be processed on our behalf by Microsoft or other compliant service providers. Your consent is obtained where required.

2. How We Use Your Information

We use your personal data to:

  • Enable functionality on our website
  • Respond to enquiries and provide services
  • Improve our offerings and user experience
  • Administer and maintain website security
  • Communicate relevant products or services

We do not share your personal information with third parties for marketing purposes.

3. Legal Bases for Processing

We rely on the following legal grounds to process your data under UK GDPR:

  • Consent – where you have explicitly given permission
  • Contract – to fulfil our obligations to you
  • Legal obligation – where required by law
  • Legitimate interests – for business operations, website improvement, and security

4. Cookies

Our website uses cookies to:

  • Track usage analytics
  • Enhance performance
  • Support advertising (only with consent)

You remain opted out by default. Consent is requested via our cookie banner. For more details, please refer to our Cookie Policy.

5. Electronic Communications

a. Contractual Communications

We may send you essential service communications (e.g. security updates, changes to terms, or service information). These are necessary and cannot be opted out of unless your account is closed.

b. Consent-Based Marketing

If you opt in via a registration form, we may send you marketing emails or text messages. You may withdraw consent at any time by:

  • Clicking “unsubscribe” in emails
  • Replying with “opt me out” to text messages
  • Contacting us directly

c. Legitimate Interest Communications

We may occasionally contact you for marketing purposes under our legitimate business interest. You have the right to object and opt out of these communications at any time.

6. Your Rights Under the UK GDPR

You have the right to:

  • Access – Know what personal data we hold about you
  • Rectification – Request correction of inaccurate or incomplete data
  • Erasure – Ask us to delete your personal data in certain situations
  • Portability – Receive a copy of your data in a portable format (e.g. CSV)
  • Restrict processing – Limit how we use your data under certain conditions
  • Object – Stop your data being used for direct marketing or legitimate interest
  • Withdraw consent – At any time, where processing is based on consent

To exercise your rights, please contact us using the details below.

7. Contact Us

If you have questions, requests, or concerns about how your data is handled:

Data Protection Officer
Vayu Aviation Services Ltd
Email: info@vayuaviationservices.com
Phone: +44 (0) 7752 006 481

You also have the right to raise a concern with the UK’s Information Commissioner’s Office (ICO): www.ico.org.uk